Privacy Notice

This Privacy Notice explains, in clear language, what personal data Vilva Networks collects on vilvabusiness.com, why we collect it, who processes it, and the rights you have under India's Digital Personal Data Protection Act, 2023.

Notice version 1.0. You can review or change optional cookie consent at any time.

Who we are

This notice is issued by Vilva Networks (also operating as Vilva Business), a company based in Chennai, Tamil Nadu, India, for the website www.vilvabusiness.com and related services. It explains how we process personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act). This notice (version 1.0) should be read together with our Privacy Policy and Cookie Policy.

Depending on how you use our website and services, we may collect: identity and contact details (name, email, mobile number, company name, country); account and authentication details; business information you submit on demo, partner, contact or credit-card application forms; usage and device data (browser type, pages viewed); approximate location derived from your country (for example, to pre-select a calling code); and communications you send us. We do not ask you to submit government identity numbers on public marketing forms.

We use this data to respond to enquiries, schedule demos, create and manage customer accounts, deliver contracted products and support, process payments you request, send service messages, improve the website, measure campaigns you have consented to, and meet legal obligations. We process this data on the basis of your consent and, where applicable, to perform a contract with you or to comply with law.

We use specialised processors to operate the site, including Google Analytics 4 and Google Tag Manager, Microsoft Clarity, Meta Pixel, LinkedIn Insight, Ahrefs Analytics, Sentry / GlitchTip (error monitoring), Razorpay (payments you initiate), and content delivery networks such as jsDelivr or cdnjs when a page loads a library from them. Some of these organisations may process data outside India. Trackers that are not strictly necessary stay off until you accept cookies. We do not send your IP address to third-party geolocation services from this website.

Under the DPDP Act you may request access to the personal data we hold about you, correction of inaccurate data, erasure where it is no longer needed for the stated purpose, and nomination of another person to exercise these rights in the event of your death or incapacity. To make a request, contact the Grievance Officer below. We will respond within 48 working hours of receiving a complete request.

You can withdraw cookie and analytics consent at any time using Cookie settings in the website footer or the cookie banner. Withdrawing consent does not affect processing that already took place while consent was in force, or processing we must continue for a contract or legal obligation. To withdraw consent given on a form (demo, contact, partners, signup or credit-card application), email the Grievance Officer and we will stop the related processing where the DPDP Act allows.

In accordance with the DPDP Act, Vilva Networks has designated the following Grievance Officer:

Gopinath Ravirajan, Founder & CEO
Vilva Networks
9/11, Narayanaswamy Garden 3rd Main Rd, Narayanaswamy Garden, Chinna Kodungaiyur, Kodungaiyur, Chennai, Tamil Nadu 600118, India
Phone: +91 9677132885
Email: [email protected]
Security reports: [email protected]

We aim to respond to grievances within 48 working hours.